Blizzard have today decided to offer refunds to players in South Korea who are below level 40 in the game. The game makers were thinking about the decision for quite sometime after originally declining to give out refunds to their customers in that region.
The problems regarding the famous error 37 were pretty bad in most parts of the world, but nothing compared to what South Korea had to deal with. The region was hit the hardest in terms of server delaying and overall customer service and today it seems “Blizzard” have paid for there mishandling of the situation completely.
The Korean government decided to get involved and demanded that the game developers pay up with refunds the their Korean customers. The Korean government even went as far as to put an investigation underway for the damage caused. Some people are saying that Blizzard only done it so that they would not be seen as the bad guys in all of this. They certainly don’t want the villain name tag put next to their name.
Blizzard did indeed take their time with this decision, a decision that has been criticized for just how long it took for them to make a business decision. Korea is one of the best and biggest game markets that Blizzard have and their is a massive ask for games like Diablo 3 and online role playing games in general. Whether or not Blizzard decide to offer out these refunds to other country’s and continents remands to be seen.